Rent, Charges & Collections
Create charges, track payment status, manage late fees, support online payments, and improve collection visibility.
Purpose-built software for modern build-to-rent operators, residents, and on-site teams
Build-to-rent software for resident experience, operations, and portfolio control.
SiteOn helps build-to-rent operators bring daily operations, resident services, maintenance, amenity bookings, staff activity, partner services, financial visibility, and reporting into one connected digital platform.
Designed for the BTR operating model, the platform supports portfolio teams, community managers, residents, staff, suppliers, and service partners with web and mobile workflows that reduce admin and improve transparency.
Portfolio-wide visibility
Resident mobile experience
Microsoft Cloud approach
Build-to-Rent Operations Dashboard
Portfolio Control
Live view
1,248 homes managed
Buildings, units, residents, staff, facilities, and service partners in one operating layer
ACTIVE
92% amenity utilisation
Gym, lounge, co-working, cinema room, events, and parking bookings controlled centrally
READY
Income-expense visibility
Track daily movements, collections, service costs, and exportable reporting
LIVE
Resident App
Push notification
Your amenity booking is approved
The co-working room is reserved for 18:00. Access instructions, QR check-in, and booking rules are now available in the app.
APPROVEDResident Service Flow
From move-in to daily living, residents can pay, request, book, receive updates, view announcements, and interact with services through a single digital experience.
- Open → Assigned → In Progress → Completed maintenance workflow
- Real-time amenity, parking, and EV charging availability
- Role and permission-based access for every stakeholder
37Open service requests
18Today’s amenity bookings
214Meter readings received
96Assets tracked
One BTR operating systemBring residents, rent and charges, maintenance, amenities, communication, meters, assets, and reports into one platform.
Portfolio-ready architectureSupport multiple buildings, locations, brands, teams, and permissions without losing central visibility.
Resident-first experienceGive residents a mobile-first way to pay, request support, book spaces, see updates, and access services.
Operational and financial clarityHelp asset and operations teams see activity, collections, service costs, and performance trends faster.
Why build-to-rent software?
BTR operations become harder to control when every process lives in a different tool.
Build-to-rent teams manage resident experience, service requests, shared spaces, move-ins, inspections, partners, maintenance, payments, reporting, and asset information at the same time. When those processes are split between spreadsheets, inboxes, messaging apps, and disconnected portals, service quality and portfolio visibility suffer.
Fragmented resident servicePayments, requests, announcements, bookings, and service updates are not connected.
Limited portfolio visibilityCommunity managers and head office teams struggle to see accurate live status across sites.
Manual reporting pressureTeams spend too much time preparing collection, maintenance, facility, and supplier reports.
Unclear accountabilityWithout role-based workflows, service partners, staff, and suppliers are difficult to measure.
SiteOn gives build-to-rent teams a connected platform for daily control and long-term scale.
SiteOn combines operational workflows, resident-facing mobile access, role-based management, financial visibility, and reporting in one structure. It helps operators move faster, deliver a clearer resident experience, and create a repeatable operating model across every building.
Web + MobileAccess for residents, staff, suppliers, partners, and management
Multi-sitePortfolio configuration for buildings, units, roles, and services
ReportsShareable Excel and PowerPoint outputs for decision meetings
Platform capabilities
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📅
🏠
⚡
🧰
📈
📋
🛒
📊
🛡️
Everything a build-to-rent operator needs to run daily operations with confidence.
SiteOn adapts core property and facility management capabilities to the build-to-rent operating model, helping operators deliver a better resident experience while maintaining operational, service, and financial control.
Resident Mobile App
Residents can view balances, pay, submit requests, book spaces, read announcements, and receive notifications.
Maintenance & SLAs
Capture photo-supported requests, assign technicians, track progress, and maintain a clear service history.
Amenity Bookings
Manage shared spaces, meeting rooms, gyms, lounges, parking, EV charging slots, pricing, and approvals.
Move-In & Inspections
Support move-in readiness, unit information, condition checks, documentation, fixtures, and handover records.
Smart Meter Visibility
Track electricity, water, and gas readings, with recent values, trend visibility, and evidence-backed manual readings.
Asset & Facility Management
Manage asset records, maintenance history, facility rules, equipment, and operational ownership centrally.
Income & Expense Tracking
See daily financial movements, service costs, collections, and financial activity in exportable dashboards.
Procurement & Tenders
Run supplier tender workflows, compare offers, evaluate criteria, and document awarding decisions.
Partner Marketplace
Offer residents access to partner services such as cleaning, laundry, repairs, wellness, and community offers.
Reports & Analytics
Monitor collections, cash flow, maintenance, facility usage, supplier activity, check-ins, and work hours.
Security & Check-Ins
Digitise patrols, entry-exit records, QR checkpoints, parking validation, and staff activity logs.
Role-based experiences
A clear, focused experience for every build-to-rent stakeholder.
Build-to-rent operations depend on different groups working from the same truth. SiteOn provides tailored screens and permissions for each role while keeping the portfolio connected.
Portfolio-wide visibility for faster decisions and stronger governance.
Operators and asset managers can follow building performance, open requests, collections, income-expense trends, supplier activity, amenity usage, and reporting outputs across the portfolio.
- Track buildings, homes, residents, facilities, teams, partners, and suppliers centrally.
- Monitor service activity, payment status, reservations, meters, assets, and reports.
- Export operational and financial reports for investor, board, or internal review.
- Control access with role-based permissions and organisation-specific settings.
Portfolio OverviewLive
Financial visibilityCollections, income-expense activity, and exportable reporting in one dashboard.
Operational controlSee maintenance, reservations, meter readings, supplier workflows, and staff activity.
Scalable configurationConfigure buildings, roles, menus, widgets, currencies, and permissions.
Daily community management without scattered admin.
Community managers can coordinate requests, bookings, residents, announcements, parking, facility rules, staff schedules, and service partners from one control panel.
- Create announcements and send updates through resident-facing channels.
- Approve amenity bookings, parking reservations, EV charging slots, and shared spaces.
- Assign tasks to staff and monitor progress with notes, photos, and status updates.
- Track recurring issues, suppliers, assets, and resident communication history.
Community ConsoleActive
Request queueOpen, assigned, in-progress, and completed items are visible at a glance.
Booking controlsAvailability, approval, pricing, and usage rules in one workflow.
Resident updatesAnnouncements, reminders, notifications, and service messages from a central tool.
A modern digital living experience residents already expect.
Residents can use one mobile experience to handle day-to-day needs, from payments and service requests to amenity reservations, smart meter visibility, announcements, and marketplace services.
- View balances, due dates, payment history, and charge details.
- Submit photo-supported maintenance requests and track progress.
- Reserve shared spaces, parking, and community services with real-time availability.
- Receive push notifications for announcements, booking status, and request updates.
Resident AppMobile
Pay, request, bookDaily resident actions are available in a simple self-service flow.
Transparent progressStatus updates reduce enquiries and improve trust in the management team.
Community servicesMarketplace and partner services create convenience and added value.
Structured collaboration for staff, security teams, suppliers, and service partners.
Operational teams can manage assigned tasks, QR patrols, meter readings, parking validation, work logs, supplier offers, orders, and partner services in controlled workflows.
- Assign maintenance work, capture notes, attach photos, and close tasks with evidence.
- Record QR-based patrols, entry-exit activity, parking validation, and check-ins.
- Invite suppliers to tenders, compare proposals, and track awards through the system.
- Allow partners to manage services, orders, bookings, and collections within authorised scope.
Operations PanelConnected
Task accountabilityAssignments, timestamps, notes, and evidence create a stronger audit trail.
Supplier controlTenders, proposals, scoring, awarding, and service performance become easier to compare.
Field visibilityMobile-friendly workflows help staff update activity from the building or site.
Implementation flow
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02
03
04
From portfolio setup to daily operations in a clear, repeatable process.
SiteOn gives build-to-rent teams a practical route from configuration to adoption, making it easier to standardise the operating model across buildings and teams.
Configure the portfolio
Set up buildings, homes, facilities, staff, resident roles, suppliers, partner services, pricing, and brand settings.
Activate resident services
Enable payments, maintenance, bookings, announcements, smart meters, marketplace services, and notifications.
Run daily operations
Community managers, staff, residents, and partners use the workflows designed for their role and permission level.
Measure and optimise
Use dashboards, exports, trend data, and income-expense visibility to improve service quality and portfolio performance.
Trust & infrastructure
A secure and scalable platform approach for growing BTR portfolios.
The build-to-rent operating model requires reliable access, data separation, permission control, and continuity. SiteOn is designed with a cloud-first, enterprise-aware architecture.
ConstructSum product. Microsoft Cloud approach. Built for scale.
SiteOn is part of the ConstructSum product ecosystem and is aligned with Microsoft Entra ID and Azure-based infrastructure principles, supporting secure access, role-based control, backup practices, payment configuration, and scalable tenant operations.
Microsoft Cloud
Role-Based Access
Multi-Tenant Architecture
Organisation-Specific Space
Web + Mobile Access
Designed to inspire confidence
Authorised accessUsers only access the data, actions, and reports relevant to their role and permission scope.
Portfolio separationMulti-tenant design helps each organisation operate with its own configuration, users, and data.
Continuity mindsetCloud-based infrastructure and backup practices support resilient daily operations.
GDPR awarenessThe platform approach supports responsible data handling, privacy, and access governance.
Payment configurationOnline payment workflows can be supported through configured payment gateway options.
Exportable reportsOperational and finance data can be turned into shareable Excel and PowerPoint outputs.
Built for the way build-to-rent communities operate.
This page is positioned for operators looking for build-to-rent software that combines resident engagement, facilities management, maintenance tracking, financial visibility, procurement, reporting, and secure multi-site operations in one platform.
For BTR operatorsCentralise portfolio operations, service quality, supplier activity, and reporting.
For community teamsManage daily requests, bookings, announcements, staff, partners, and residents.
For residentsGive people one app for payments, bookings, requests, smart meters, and updates.
For growthStandardise processes across sites while preserving organisation-specific settings.
FAQ
Common questions about build-to-rent software and SiteOn.
For a tailored BTR needs analysis, portfolio demo, or implementation discussion, contact ConstructSum directly.
What is build-to-rent software?
Build-to-rent software is a digital platform that helps operators manage resident experience, payments or charges, maintenance, amenities, staff activity, communication, suppliers, reporting, and portfolio workflows from one connected system.
Who is SiteOn suitable for in the BTR sector?
SiteOn is suitable for build-to-rent operators, property management companies, community management teams, asset managers, facilities teams, and organisations managing resident-focused rental communities across one or multiple buildings.
Does SiteOn support resident-facing mobile workflows?
Yes. Residents can access digital workflows for payments, maintenance requests, amenity reservations, announcements, smart meter visibility, marketplace services, and push notifications through a mobile-first experience.
Can the platform manage amenities and shared spaces?
Yes. SiteOn supports bookings for shared amenities such as gyms, lounges, co-working areas, meeting rooms, parking, and EV charging slots, with availability, pricing, status tracking, and approval workflows.
Does SiteOn include maintenance, staff, and security workflows?
Yes. SiteOn supports maintenance tracking, technician assignment, photo evidence, staff schedules, QR-based patrol records, check-ins, parking validation, meter readings, and operational reports.
How does SiteOn help with reporting and financial visibility?
SiteOn provides visibility over fees or charges, collections, cash flow, income-expense activity, maintenance, facility usage, suppliers, work hours, and security check-ins, with reports that can be exported for management and stakeholder review.
Is SiteOn designed for multi-site or portfolio operations?
Yes. SiteOn’s multi-tenant and role-based design supports organisation-specific settings, separate users and data, configurable menus, portfolio workflows, and scalable operational control.
Ready to modernise your build-to-rent operations?
Bring resident experience, maintenance, amenity bookings, staff activity, partner services, payments, reporting, procurement, smart meters, and asset visibility together in one connected digital platform.
- All-in-one BTR operations platform
- Web and mobile experiences for every stakeholder
- Resident app, amenity bookings, payments, and requests
- Secure, scalable, role-based platform approach
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